Privacy Policy
1. Introduction
WebServePro values the privacy of its users and is committed to protecting their personal data.
This privacy policy explains what information we collect, how we use it, and how you can exercise your rights.
2. Personal Data Collected
As part of our services, we collect different categories of personal data:
- Data voluntarily provided: Name, first name, email address, phone number via contact and quote request forms
- Data collected automatically: IP address, device type, browser used via Google Analytics and Facebook Pixel.
- Data collected for newsletters: Email address and user preferences
The data collected is processed based on WebServePro’s legitimate interest in improving its services, user consent for advertising and newsletters, and contractual execution for handling requests.
3. Purpose of Data Collection
We use this data to:
- Provide our services and process your requests.
- Improve user experience and optimize our website
- Offer personalized offers through targeted advertising (Facebook Ads, Google Ads)
- Comply with legal obligations and respond to requests from competent authorities.
4. Data Sharing with Third Parties
WebServePro does not sell user data.
However, some information may be shared with:
- Our technical service providers (web hosting, email service).
- Our advertising partners (Facebook, Google) for targeted advertising purposes.
- Competent authorities in case of legal obligation.
Some data may be transferred outside the European Union, particularly through our advertising partners. These transfers are governed by the European Commission’s standard contractual clauses or other mechanisms ensuring GDPR compliance.
5. Data Retention Period
We retain personal data as long as necessary to fulfill the purposes described in this policy or according to applicable legal requirements.
Client data is stored for a period of 3 years after the last contact. Navigation data (logs, cookies) is retained for a maximum of 13 months, in compliance with CNIL recommendations.
6. Your Rights and How to Exercise Them
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: Request a copy of the personal data we hold.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request the deletion of your personal data.
- Right to object: Object to the use of your data for marketing purposes
- Right to data portability: Retrieve your personal data in a structured, machine-readable format.
- Right to restrict processing: Request a temporary suspension of the processing of your data.
To exercise these rights, please contact us at: [email protected]
7. Data Security
We implement advanced security measures to protect your personal data from unauthorized
access, loss, or alteration.
For example:
- Secure hosting via a provider that complies with security standards.
- Data encryption during transmission.
- Limited access to authorized personnel only.
8. Cookies and Tracking Technologies
Our website uses cookies and tracking tools such as Google Analytics and Facebook Pixel to enhance user experience and offer targeted advertising.
You can disable cookies through your browser settings.
Some cookies require your explicit consent. You can manage your preferences and withdraw your consent at any time through our cookie management tool.
9. Changes to the Privacy Policy
WebServePro reserves the right to modify this policy at any time.
Users will be informed of updates through our website.
10. Contact
For any questions regarding this privacy policy, please contact us at:
Email: [email protected]
Address: 50 Avenue des Champs-Élysées, 75008 Paris, France